What’s the recurring excuse pattern that prevents most dentists from reaching their practice growth goals?
External blame. The pattern repeats across the profession with remarkable consistency. The market is bad. The insurance companies are squeezing. The patients are cheaper than they used to be. The associate is unmotivated. The hygienist does not produce. The front office cannot handle phones. Each statement may contain real information, but the orientation behind them is identical: the cause of the practice’s results lives outside the doctor. As long as that orientation holds, the practice cannot improve because none of the named causes are inside the doctor’s control. The doctors who escape the pattern do it by reversing the orientation and accepting that the practice’s results, including the ones produced by the team, the market, and the patients, are ultimately a function of choices the doctor has made or failed to make. That shift is the precondition for everything else. Without it, no system, training, or marketing investment produces lasting change.
If the answers you are finding here resonate with you, my team and I work with a small group of clients each year. The next step is a complimentary Discovery Consultation and Practice Review with Dr. McAnally.
