What role does the office manager play in helping a separated dental patient find another provider? An active one, beyond just handing the patient a referral list. The resignation letter explicitly states that the office manager will help the patient find another dentist, which converts the separation from an abandonment posture into a continuity-of-care handoff. The office manager identifies suitable alternative practices, communicates the patient's pending transition with appropriate consent and HIPAA compliance, transfers necessary records once the patient selects a new provider, and follows up to confirm the patient has established care elsewhere. The work takes hours, not minutes. The [...]

What role does the office manager play in helping a separated dental patient find another provider? An active one, beyond just handing the patient a referral list. The resignation letter explicitly states that the office manager will help the patient find another dentist, which converts the separation from an abandonment posture into a continuity-of-care handoff. The office manager identifies suitable alternative practices, communicates the patient's pending transition with appropriate consent and HIPAA compliance, transfers necessary records once the patient selects a new provider, and follows up to confirm the patient has established care elsewhere. The work takes hours, not minutes. The [...]

What role does the office manager play in helping a separated dental patient find another provider? An active one, beyond just handing the patient a referral list. The resignation letter explicitly states that the office manager will help the patient find another dentist, which converts the separation from an abandonment posture into a continuity-of-care handoff. The office manager identifies suitable alternative practices, communicates the patient's pending transition with appropriate consent and HIPAA compliance, transfers necessary records once the patient selects a new provider, and follows up to confirm the patient has established care elsewhere. The work takes hours, not minutes. The [...]