Why should I write down my treatment sequences for major cases? Because the steps are sitting in your head, and that is the most expensive place to keep them. When you write out a treatment sequence from start to finish for each major case type, you start spotting waste. You find appointments you can combine or cut. Save one, two, three visits on a case type, then multiply that across every case over the years, and the time savings are huge. Writing it down also means the system survives you. Your team can run it and the quality stops depending on [...]