Should I hand my big case treatment plan to the patient to take home? Hand it over, but only in person. I never mail the written case report and I never email it. The whole value of that document lives in the face to face meeting where you walk through it together and answer the patient sitting in front of you. A document that arrives in an inbox is just paper. It gets skimmed, forwarded to a spouse who wasn't there, compared on price, and the meaning you built drains out of it. So produce one clean reference copy, present it, [...]