How should I introduce myself to a new implant patient at the consultation? Never let the doctor just wander into the room. That throws away every bit of expert status you built up in your marketing and on the phone. Have someone formally hand the patient off to you. Something like, this is who you have been reading about, I am pleased to introduce you to Dr. Smith who is going to ask you a few questions and take good care of you, and I will still be right here helping. That handoff does real work. It tells the patient you [...]