Should the treatment fee match the range I quoted the patient earlier? Yes, without exception, and this is where a lot of practices quietly blow their own credibility. Once you have seen the patient in person and given them a verbal fee range, that range is a promise. If your financial coordinator builds options that land outside it, you just became a painful practice again. The patient hears one number, then gets a different number, and now you are backtracking and explaining, which feels like a bait and switch even when you did not mean it that way. So the rule [...]