Financial Coordinator Silent Presence During the Case
james2026-05-14T00:00:00-04:00Why does the financial coordinator's silent presence during the dentist's case presentation matter, even when they don't speak? Because their presence balances the Rule of Two on the practice side and provides nonverbal confirmation of the doctor's content throughout the presentation. The financial coordinator sits beside the doctor during the case presentation. They may not speak at all during the doctor's portion. Their being there still does work. The Rule of Two requires two on each side of the desk, which means the patient with a support person has the doctor plus a coordinator across from them. The dynamic stays balanced [...]