What is the Friends, Family, and Others document and how does it protect dental case acceptance? A standard document the practice gives every patient at the case presentation, containing the common negative reactions friends and family members will offer when the patient discusses major dental investment, along with suggested ways to respond. The document anticipates remarks like "You don't really need that," "They're just trying to scam you," or "That's a terrible idea, you could spend the money on so many better things." Each potential undermining statement is paired with a calm, factual response the patient can use to defend their [...]

What is the Friends, Family, and Others document and how does it protect dental case acceptance? A standard document the practice gives every patient at the case presentation, containing the common negative reactions friends and family members will offer when the patient discusses major dental investment, along with suggested ways to respond. The document anticipates remarks like "You don't really need that," "They're just trying to scam you," or "That's a terrible idea, you could spend the money on so many better things." Each potential undermining statement is paired with a calm, factual response the patient can use to defend their [...]

What is the Friends, Family, and Others document and how does it protect dental case acceptance? A standard document the practice gives every patient at the case presentation, containing the common negative reactions friends and family members will offer when the patient discusses major dental investment, along with suggested ways to respond. The document anticipates remarks like "You don't really need that," "They're just trying to scam you," or "That's a terrible idea, you could spend the money on so many better things." Each potential undermining statement is paired with a calm, factual response the patient can use to defend their [...]