Should I show patients their 3D scans and detailed X-rays during the presentation? No, and showing them is one of the easier ways to lose a case. Anything three dimensional or genuinely complicated to read does not belong in front of a patient. They cannot interpret it, so it just becomes a source of anxiety and confusion. What works is simple illustration. A clear picture of damaged bone next to undamaged bone. A photo with an arrow pointing to exactly where the problem sits. A high vaulted palate that makes a denture hopeless. And never present an image silently. Show it, [...]