What do the best implant practices do that others do not? They adopted the behaviors and never stopped, even when no one was checking. When I look at the very best performing practices I have worked with, some have not been clients in more than ten years, and they still answer the phone the same disciplined way. They use a phone slip every time. They run a specific sales process with each patient instead of improvising. They run twenty-four-hour answering, and I still see it in their call logs. Nobody is making them do this anymore. They took what we said [...]