Why does my team ignore the systems I teach them? Usually because the accountability mindset never started at the top. When I get a doctor whose team is ignoring the trainings, barely attending the case presentation course, skipping the phone slip, not following up, not even presenting financing options, the pattern is always the same. It traces straight back to an owner who never decided this was non-negotiable. Teams read you. If you treat the process as optional, they will treat it as optional, and they will quietly drop the steps that feel like extra work. The financing conversation gets skipped, [...]