Why do dentists use a checklist during the new patient consultation? Because there are too many moving parts to trust your memory, and the cost of forgetting one is huge. Think about everything that has to happen on a single consultation. Hand off the gift, deliver the reason why tour, decide if this is an aesthetic patient who needs a full-face photo, decide if it is a niche case that needs full-mouth imaging, run the right video, brief the doctor. Miss the smile preview on the right patient and you may have lost the case entirely. A checklist is not a [...]