What is the patient dental research phase and why does it explain so many non-booking calls? It is the period during which a person who knows they have a dental issue is gathering information, weighing options, and building enough confidence to commit to a practice. The research phase can run from a few hours to many months depending on the size of the case, the patient's personality, the urgency of the underlying condition, and their financial readiness. The doctor and team have no way to know where a given caller is in their research phase. The patient who called and did [...]

What is the patient dental research phase and why does it explain so many non-booking calls? It is the period during which a person who knows they have a dental issue is gathering information, weighing options, and building enough confidence to commit to a practice. The research phase can run from a few hours to many months depending on the size of the case, the patient's personality, the urgency of the underlying condition, and their financial readiness. The doctor and team have no way to know where a given caller is in their research phase. The patient who called and did [...]

What is the patient dental research phase and why does it explain so many non-booking calls? It is the period during which a person who knows they have a dental issue is gathering information, weighing options, and building enough confidence to commit to a practice. The research phase can run from a few hours to many months depending on the size of the case, the patient's personality, the urgency of the underlying condition, and their financial readiness. The doctor and team have no way to know where a given caller is in their research phase. The patient who called and did [...]