How should a dental practice handle an inbound second-opinion patient who visited another dentist first? By running them through the full structured selling process from the beginning, exactly as if they were a brand-new patient. Inbound second opinions are among the easiest patients to convert because the contrast between the typical other-office experience and the structured selling system is dramatic. The patient walked into the first practice and experienced what most dental practices deliver: a quick exam, a verbal explanation, perhaps a software-printout treatment plan, no structured follow-up. They then arrive at the new practice and encounter a substantial pre-consultation information [...]

How should a dental practice handle an inbound second-opinion patient who visited another dentist first? By running them through the full structured selling process from the beginning, exactly as if they were a brand-new patient. Inbound second opinions are among the easiest patients to convert because the contrast between the typical other-office experience and the structured selling system is dramatic. The patient walked into the first practice and experienced what most dental practices deliver: a quick exam, a verbal explanation, perhaps a software-printout treatment plan, no structured follow-up. They then arrive at the new practice and encounter a substantial pre-consultation information [...]

How should a dental practice handle an inbound second-opinion patient who visited another dentist first? By running them through the full structured selling process from the beginning, exactly as if they were a brand-new patient. Inbound second opinions are among the easiest patients to convert because the contrast between the typical other-office experience and the structured selling system is dramatic. The patient walked into the first practice and experienced what most dental practices deliver: a quick exam, a verbal explanation, perhaps a software-printout treatment plan, no structured follow-up. They then arrive at the new practice and encounter a substantial pre-consultation information [...]