What is the difference between practice and deliberate practice for my dental team? Regular practice is just showing up and doing the thing again. A golfer playing rounds, a coordinator taking calls all day, both are accumulating experience but not necessarily improving. Deliberate practice is different. You pinpoint one specific thing you want to change, you set a goal around it, and then you run an activity built only to change that. So if your coordinator keeps losing people at the point where money comes up, you do not just have them take more calls. You isolate that moment, role play [...]