Why should I record my case presentations on video? Because you cannot fix what you never watch. I tell dentists to record the clinical work, the consultations, the diagnostics, and especially the treatment presentation, both the clinical part and the financial part. The smartphone you're already glued to is the easiest tool you own for this. Here's the honest reason. You think you're following your own checklist, but until you go back and watch, you're guessing. I've sat through presentations I did years ago and winced at things I'd handle completely differently now. That's not failure, that's the point. You inspect [...]