How should a dental practice handle a patient who says yes but needs to wait more than a month before treatment starts? With motivational touches and a small deposit. The yes-but-wait patient is at risk of cooling off during the waiting period if the practice goes silent between commitment and treatment start. The fix combines two structural elements. First, scheduled motivational touches across the waiting period. These can be cards, phone calls, small gifts, or other thoughtful gestures, especially for big cases with extended waits. Each touch keeps the practice present in the patient's life and signals genuine excitement about the [...]

How should a dental practice handle a patient who says yes but needs to wait more than a month before treatment starts? With motivational touches and a small deposit. The yes-but-wait patient is at risk of cooling off during the waiting period if the practice goes silent between commitment and treatment start. The fix combines two structural elements. First, scheduled motivational touches across the waiting period. These can be cards, phone calls, small gifts, or other thoughtful gestures, especially for big cases with extended waits. Each touch keeps the practice present in the patient's life and signals genuine excitement about the [...]

How should a dental practice handle a patient who says yes but needs to wait more than a month before treatment starts? With motivational touches and a small deposit. The yes-but-wait patient is at risk of cooling off during the waiting period if the practice goes silent between commitment and treatment start. The fix combines two structural elements. First, scheduled motivational touches across the waiting period. These can be cards, phone calls, small gifts, or other thoughtful gestures, especially for big cases with extended waits. Each touch keeps the practice present in the patient's life and signals genuine excitement about the [...]