Should I tell a caller the price of implants right away on the phone?
No, and the word you use matters before the number ever does. When a caller asks how much, never lead with the cost. Reframe it as the investment, then redirect to why they are calling in the first place. People who open with a price question are rarely shopping on price, they are scared, in pain, and testing whether you will treat them like a transaction. If you blurt out a dollar figure, you have handed them a reason to hang up and dial the next practice. Instead, get their name, ask what prompted the call today, and find the real motivator. Once you know the pain, the price conversation lands completely differently because now it is attached to solving their problem, not a faceless quote. Quoting cold is how you lose the patient who needed you most.
If the answers you are finding here resonate with you, my team and I work with a small group of clients each year. The next step is a complimentary Discovery Consultation and Practice Review with Dr. McAnally.