How can dental qualifying steps avoid embarrassing patients about their finances?
Make the qualifying step happen before the patient is sitting in your chair. The website discusses fee ranges. The phone script invites the conversation about budget. The diagnostic fee creates a financial decision the patient makes at home, not in person. By the time a patient arrives for a consultation, they have already self-qualified financially. There is no awkward moment where staff has to deliver bad news face-to-face about whether the patient can afford treatment. The patient who could not afford it simply did not show up. The patient who did show up has already accepted the financial premise. This dignifies both the patient and the practice.
If the answers you are finding here resonate with you, my team and I work with a small group of clients each year. The next step is a complimentary Discovery Consultation and Practice Review with Dr. McAnally.
