Why do checklists make staff training so much easier?
Because they turn knowledge that lives in your head into something you can hand to the next person. Staff changes. It always does. When someone new walks in, you have to get them up to speed, and without a written sequence you are repeating yourself from scratch and hoping you do not forget a piece. A checklist is re-teachable by design. It is also a review tool as time goes by. Let us review the emergency services list. Let us review the office tour. Let us review the whole selling sequence. You cannot run a meeting like that off memory. The other quiet benefit is consistency. The new hire does it the same way the veteran does, because they are both reading the same list. Write it down once and stop paying the training tax every time someone leaves.
If the answers you are finding here resonate with you, my team and I work with a small group of clients each year. The next step is a complimentary Discovery Consultation and Practice Review with Dr. McAnally.