What weekly numbers should I track for new patient phone calls? Four, and you should know them cold every week. How many people called us this week. How many consults did those calls schedule. How many of those turned into started treatment. And have I followed up with everyone who needed it this month. Once you're rolling, those numbers stop being a mystery and start being predictable percentages. Know your call volume and you can forecast your consults. Know your consults and you can forecast your cases. That's not magic, it's just letting the math show up because you finally wrote [...]