How should my practice handle emergency patients and patients in pain differently? Treat them as their own track, not as a normal scheduled consult forced through the same script. A patient in real pain or a true emergency is in a different headspace, and your job first is relief and trust, not a polished case presentation. The consultation flow you built for elective implant cases does not map cleanly onto someone who walked in hurting. So decide in advance what happens for emergencies, for pain, and for existing patients of record, because each one needs its own path. The dentists who [...]