Should I set reminders to follow up with undecided implant patients? Yes, and the reminder is for you before it's for them. If a patient came in, got every question answered, and still walked out undecided, that case lives or dies on whether anyone remembers it exists. I put a hard reminder on the 45 day expiration of their plan so I can nudge them before it lapses, and another at 60 days for a follow up letter paired with a call. Without those triggers the case just evaporates, and you'll never know how many you lost to nothing more than [...]