How do I stop losing implant cases to a competitor's second opinion? If you do nothing, here is exactly how you lose it. The other office undercuts your fee by a thousand dollars, the patient signs, and you just sold the case for them on a silver platter after doing all the work. The fix is to send the patient into that second opinion armed with questions. Make it about more than the fee. Does that lower number actually cover everything? Is there any promise or warranty behind it? Will there be more hassle, more surprise charges, in the other chair? [...]