A patient I presented to a year ago wants to come back. How should I handle it? Do not just rush back in and try to close the old case. If real time has passed, things have changed, and acting like they have not is a mistake. Reassess the clinical picture and update the complete dental physical. It may not be the full exam, but roll through quickly to see what is the same and what is not. Then update the fee range, because you are back to numbers and buying. Here is the part dentists miss. Your own thinking will [...]