What is love language on a phone call and why should my team use it? Love language is the small set of warm, affirming words you sprinkle through a call to make the caller feel valued, and "wonderful" is the easiest one to start with. "Wonderful, let me get a little information from you." "Wonderful, Ms. Parker." It sounds minor, but it lands. A first-time caller is often tense and a little embarrassed about whatever they have been ignoring in their mouth. Words like wonderful, great, and happy to help signal warmth and approval, and people relax when they feel approved [...]