Why do so many dental implant calls go unanswered and what does it cost the practice?
Here’s the brutal number. Across millions of dollars in advertising I’ve watched, only about 50% of calls get answered live, even in practices doing well. That means half your callers never reach a human. And of those missed calls, 80% just hang up. They don’t leave a message, most never call back, because they’re strangers. They saw an ad, dialed once, and moved on. They don’t know you, like you, or trust you yet, so there’s no reason to try twice. You paid for that call. The ad cost you real money, and it rang into nothing. Think about that with a high-value implant case on the line. The fix isn’t more ads, it’s making sure the phone gets answered and that callers who slip through get captured and followed up. Plug that leak before you buy another lead.
If the answers you are finding here resonate with you, my team and I work with a small group of clients each year. The next step is a complimentary Discovery Consultation and Practice Review with Dr. McAnally.