Why are checklists so good at managing complex procedures?

Because complexity is exactly where human memory fails, and a checklist does not get tired. Think about a pilot before takeoff. Everyone knows about the steps he runs, and he runs them because flying a plane is genuinely complex and skipping a step can be fatal. There was a recent crash in the Northeast where a pilot skipped some steps, could not get the plane airborne, and could not slow it enough to survive. They died at a hundred and fifteen miles an hour, a speed many cars would survive, all from a simple error. Anything that requires a complex event to occur reliably, a stadium show, surgery, a flight, has a checklist underneath it making it repeatable. Your high-dollar cases are complex too. Give them the same scaffolding and stop trusting your memory.

If the answers you are finding here resonate with you, my team and I work with a small group of clients each year. The next step is a complimentary Discovery Consultation and Practice Review with Dr. McAnally.