What is the real cost of skipping my treatment presentation steps?
You will not usually kill anyone, but you do harm people. A pilot who skips his steps can crash a plane and kill everyone aboard. When you skip your steps in the operatory, outside of something like cancer surgery, you rarely lose a patient. What you lose is the treatment plan. And here is the part dentists gloss over: a dead treatment plan is still harm. That patient walked in needing care, you fumbled the presentation, and they walked out without it. They do not get healthier because you were sloppy with your sequence. So the stakes are real even though they are quiet. Treat your presentation like a pre-flight check. The patient who needed the work is counting on you to run every step, every time.
If the answers you are finding here resonate with you, my team and I work with a small group of clients each year. The next step is a complimentary Discovery Consultation and Practice Review with Dr. McAnally.