How do you bring an absent dental decider up to speed before they arrive?
Send the educational materials home. The decider (typically a spouse or family member) usually meets the patient at the case presentation knowing far less about the dental problem than the patient does. By the time they arrive, the patient has already had a consultation, looked at x-rays, and discussed treatment options. The decider walks in cold. Educational software, printed packets, and short videos shipped to the home before the case presentation let the decider catch up on the basic information at their own pace. They arrive with context. The case presentation now happens with both parties on similar footing, and the conversation moves forward instead of restarting at zero. This is one of the highest-leverage pre-consultation steps available.
If the answers you are finding here resonate with you, my team and I work with a small group of clients each year. The next step is a complimentary Discovery Consultation and Practice Review with Dr. McAnally.