How can a new team member close more dental cases than a veteran with 20 years of experience?
Coaching beats tenure, and it isn’t close. Someone in your office with a year of real feedback and the right system can outperform a person who has been doing it for twenty years on autopilot. I’ve lived this myself. I’ve hired surgical coaches for implants, an orthodontic coach for ortho cases, business coaches, even two piano coaches and a Spanish coach right now, because I want to get good fast and I refuse to wander there alone. Feedback is the shortcut. The veteran who never got coached just repeated the same call thousands of times and locked in their bad habits. The newer person who gets one targeted correction a month is climbing while the veteran is coasting. So stop equating years with skill. Build feedback into the schedule and watch a rookie pass a lifer.
If the answers you are finding here resonate with you, my team and I work with a small group of clients each year. The next step is a complimentary Discovery Consultation and Practice Review with Dr. McAnally.