What the 10000 Hour Rule Means for Dentists
What does the 10,000 hour rule mean for running a [...]
Why Surgical Coaching Matters for Implant Dentists
Why does surgical coaching matter even for experienced implant dentists? [...]
Logging Adverse Events to Cut Failures in Half
Should dentists keep a log of cases that went wrong? [...]
Recording Role Plays to Sharpen Your Coordinator
How can recording role plays improve my treatment coordinator's performance? [...]
Why Every Prospective Patient Call Has Hidden Value
Why should I treat every phone call from a prospective [...]
You Only Need to Be Best in Your Local Region
Do I need to be the best in the country [...]
Coaching Your Dental Team to Close Bigger Cases
Does coaching actually matter for closing big dental cases? It [...]
Uber vs Taxi: Patient Experience Feedback Lessons
Why is the Uber versus taxi comparison relevant to my [...]
Deliberate Practice vs Just Practice for Dental Teams
What is the difference between practice and deliberate practice for [...]
The Unlearning Curve: Why Staff Skills Slide Back
Why do my treatment coordinators get good and then slide [...]
Why Dental Phone Skills Are a Real Professional Job
Is answering the phone at a dental practice really a [...]
How Patient Experience Drives Future Implant Cases
How does the patient experience after treatment affect future implant [...]