How a Phone System Boosts Patient Connection
Why does a phone system free up the front desk [...]
Tickler File Follow Up for Dental Prospects
Is a simple tickler file good enough for following up [...]
Capturing Patient Information From Callers Who Won’t Book
How do you get a caller to share their information [...]
Three Patient Call Outcomes Every Front Desk Must Know
What are the three possible outcomes of a new patient [...]
Implant Patient Follow Up Cadence That Wins Cases
How long should a dental practice follow up with a [...]
Patient Information Collection on the First Call
What information should the front desk collect on every new [...]
What Unanswered Dental Calls Cost Your Practice
Why do so many dental implant calls go unanswered and [...]
Recording Dental Calls to Improve Case Presentations
Should dental practices record their phone calls and case presentations? [...]
Two-Round Front Office Feedback for Dental Teams
What is the best way to give feedback to dental [...]
Coaching Beats Tenure for Dental Case Acceptance
How can a new team member close more dental cases [...]
Why Dental Phone Skills Get Worse Without Feedback
Why do most dental practices get worse at phone skills [...]
Studying Top Performers to Improve Selling Skills
How does studying world class performers improve my own selling [...]